Changes for page Specialist terms

Last modified by Lizzie Bruce on 2020/01/11 23:52

From version Icon 13.1 Icon
edited by Lizzie Bruce
on 2019/05/21 18:58
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To version Icon 14.1
edited by Lizzie Bruce
on 2020/01/11 23:52
Change comment: on page redirect

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4 -Following this helps:
5 -
6 -* **people in a hurry** – simply written content is easier to scan and absorb instantly
7 -* **people who are stressed** – if you're anxious you find it harder to comprehend things
8 -* **people who are multi-tasking** – if you're holding a baby or talking on the phone your attention's divided
9 -* **cognitive impairments** – words and sentences that are easy to understand carry less cognitive load
10 -* **visual impairments** – short and simple sentences convey meaning in a smaller visual field
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12 -
13 -
14 -== Guidelines ==
15 -
16 -Make specialist content comprehensible by non-experts. Simple words help everyone.
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19 -(% class="wikigeneratedid" id="H1.Explainspecialistterms:A0anybodycanaccessyourcontent." %)
20 -[[1. Explain specialist terms: anybody can access your content.>>doc:||anchor="#1"]]
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22 -(% class="wikigeneratedid" id="H2.Createcontentthatalluserscanunderstand2Cwhatevertheirexpertiseorbackground." %)
23 -[[2. Create content that all users can understand, whatever their expertise or background.>>doc:||anchor="#2"]]
24 -
25 -(% class="wikigeneratedid" id="H3.Helpusersunderstandspecialistterms." %)
26 -[[3. Help users understand specialist terms.>>doc:||anchor="#3"]]
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29 -[[4. Use plain English for highly literate audiences.>>doc:||anchor="#4"]]
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32 -[[Usability evidence>>doc:||anchor="#UEST"]]
33 -
34 -
35 -----
36 -
37 -=== {{id name="#1"/}}1. Explain specialist terms: anybody can access your content. ===
38 -
39 -Assuming who your audience is, and that they'll understand the technical terms you use, are common misconceptions.
40 -
41 -
42 -=== {{id name="#2"/}}2. Create content that all users can understand, whatever their expertise or background. ===
43 -
44 -When you present a concept explain its parts and processes. If you need to include a technical term consider explaining it. Make sure the surrounding language is in plain language.
45 -
46 -
47 -=== {{id name="#3"/}}3. Help users understand specialist terms. ===
48 -
49 -You could:
50 -
51 -* link to an existing definition – this could be an external site
52 -* add a explanatory definition after using the term
53 -
54 -
55 -Example:
56 -
57 -**Before**
58 -"It is a Palladian style stone building, and contains a number of splendid paintings and much fine wood-carving." – [[original sentence>>url:http://sentence.yourdictionary.com/palladian]]
59 -\\**After**
60 -(% class="mark" %)"It is a [[Palladian style>>url:http://www.vam.ac.uk/content/articles/s/style-guide-palladianism/]] stone building, and contains a number of splendid paintings and much fine wood-carving."(%%) – with link to a definition
61 -\\(% class="mark" %)"It is a Palladian style stone building and contains a number of splendid paintings and much fine wood-carving. Palladian style architecture features include columns, symmetry and decorative arches."(%%) – with explanatory definition
62 -
63 -
64 -=== {{id name="#4"/}}4. Use plain English for high literacy audiences. ===
65 -
66 -Higher literacy level users scan web pages too, and have a particular need for content in plain English.
67 -\\People with the highest literacy levels and greatest expertise tend to have to read the most. They do not have time to for lengthy, complex content. Churchill called for his reports, telegrams and other communication materials to be written succinctly.  
68 -
69 -
70 -----
71 -
72 -== {{id name="#UEST"/}}Usability evidence: specialist terms ==
73 -
74 -[['Writing Digital Copy for Domain Experts'>>url:https://www.nngroup.com/articles/writing-domain-experts/]], H.[[ >>url:https://www.nngroup.com/people/hoa-loranger/]]Loranger and K. Moran, NNg, 2017
75 -
76 -[['Writing Digital Copy for Specialists vs. General Audiences'>>url:https://www.nngroup.com/videos/writing-digital-copy-specialists/?lm=how-users-read-on-the-web&pt=article]], K. Moran, NNg, undated
77 -
78 -[['Plain Language For Everyone, Even Experts'>>url:https://www.nngroup.com/videos/plain-language-for-experts/?lm=how-users-read-on-the-web&pt=article]] , H.[[ >>url:https://www.nngroup.com/people/hoa-loranger/]]Loranger, NNg, undated
79 -
80 -[['How Little Do Users Read'?>>https://www.nngroup.com/articles/how-little-do-users-read/]] J. Nielson, NNg, 2008
81 -
82 -[['TechWhirl Fast 5: Understanding Plain Language and Simplified Technical English'>>url:https://techwhirl.com/techwhirl-fast-5-understanding-plain-language-simplified-technical-english/]], Connie Giordano, TechWhirl, 2017
83 -
84 -[['Advantages and disadvantages with Simplified Technical English'>>url:https://liu.diva-portal.org/smash/get/diva2:16816/FULLTEXT01]], MSc thesis paper, Karin Disborg, 2007
85 -
86 -[['Technical Writing Need Not Be Abstruse—Use Plain Language for Maximum Impact'>>url:https://digital.gov/2015/10/23/technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact/#]], Colleen Blessing, 2015
87 -
88 -[['The Facets of the General Public as Audience'>>url:https://www.dropbox.com/s/2u2cybl7c57u0tr/AudienceIssues.pdf?dl=0]] Cheryl Stephens and Mariah Stufflebeam, 2017
89 -
90 -[[‘Guidelines for authoring comprehensible web pages and evaluating their success’>>http://faculty.washington.edu/jan sp/Publications/Authoring_Comp rehensible_Web_Pages.pdf]], Spyridakis, J. H., Technical Communication, 2000, pp. 359– 82
91 -
92 -[['Sentence length: why 25 words is our limit'>>url:https://insidegovuk.blog.gov.uk/2014/08/04/sentence-length-why-25-words-is-our-limit/]], Inside GOV.UK, UK Government blog, 2014
93 -
94 -'Identifying information seeking behaviours of low and high literacy users: combined cognitive task analysis', Kodagoda, N., Wong, B. L. W., Kahan, N. 2009. [[Access paper as PDF>>https://readabilityguidelines.myxwiki.org/xwiki/bin/downloadrev/Plain%20English/Specialist%20terms/WebHome/Identifying_information_seeking_behaviours_of_low_.pdf?rev=1.1]].
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96 -----
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101 -See also:
102 -
103 -* [[Plain English>>doc:Plain English.Plain English, simple sentences.WebHome]]
104 -* [[Simple sentences>>url:https://readabilityguidelines.myxwiki.org/xwiki/bin/view/Plain%20English/Simple%20sentences/]]
105 -* [[Law, medicine, money>>url:https://readabilityguidelines.myxwiki.org/xwiki/bin/view/Plain%20English/Medical/]]
106 -* [[Words to avoid>>url:https://readabilityguidelines.myxwiki.org/xwiki/bin/view/Plain%20English/Words%20to%20avoid/]]
107 -)))
1 +Please go to [[readabilityguidelines.co.uk/clear-language/specialist-terms>>url:https://readabilityguidelines.co.uk/clear-language/specialist-terms/]].