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Last modified by Lizzie Bruce on 2020/01/11 23:49
From version Icon 1.31 Icon
edited by Lizzie Bruce
on 2019/03/07 17:28
Change comment: (Autosaved)
To version Icon 1.29 Icon
edited by Lizzie Bruce
on 2019/03/07 17:22
Change comment: (Autosaved)

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82 82  === 1. Use clear language. ===
83 83  
84 84  Dealing with financial issues can be stressful, which means your audience will have less cognitive capability available. Make your information easy for them to understand.
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86 86  
86 +=== ===
87 +
87 87  === 2. Explain terminology. ===
88 88  
89 89  Avoid using financial jargon. Acronyms and pseudonyms may make sense internally, but people using your services may not understand them.