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Last modified by Lizzie Bruce on 2020/01/11 23:49
From version Icon 1.33 Icon
edited by Lizzie Bruce
on 2019/03/07 17:32
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To version Icon 1.28 Icon
edited by Lizzie Bruce
on 2019/03/07 17:20
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... ... @@ -27,16 +27,14 @@
27 27  When you refer to a law, or part of it, explain what that law is at the point of user need. Do not only refer to it in a reference section or appendix.
28 28  
29 29  >Example:
30 -> Positioned at the top of a form, not hidden away in references section.(((
30 +> "We collect personal information on this form under section 26 the Freedom of Information and Protection of Privacy Act, because it concerns our programs and activities (c), and it is necessary for planning and evaluating our programs and activities(e)."
31 +> This content is positioned at the top of a form, not hidden away in references section.
31 31  
32 -"We collect personal information on this form under section 26 the Freedom of Information and Protection of Privacy Act, because it concerns our programs and activities (c), and it is necessary for planning and evaluating our programs and activities(e)."
33 -)))
34 -
35 35  >Example:
36 36  >
37 ->"**Direct sales contract — exemptions from application of the Act**"  [Subheading]
35 +>"Direct sales contract — exemptions from application of the Act" [Subheading]"
38 38  >
39 ->5 (1) This section describes direct sellers that are, and circumstances in which direct sellers are, exempt from the application of sections 19 to 22 (required contents, direct sales contracts, direct sales contract — cancellation, credit agreement respecting direct sales contract) of the Act."  [Body copy]
37 +>5 (1) This section describes direct sellers that are, and circumstances in which direct sellers are, exempt from the application of sections 19 to 22 (required contents, direct sales contracts, direct sales contract — cancellation, credit agreement respecting direct sales contract) of the Act." [Body copy]
40 40  
41 41  == ==
42 42  
... ... @@ -84,8 +84,9 @@
84 84  === 1. Use clear language. ===
85 85  
86 86  Dealing with financial issues can be stressful, which means your audience will have less cognitive capability available. Make your information easy for them to understand.
87 -\\
88 88  
86 +=== ===
87 +
89 89  === 2. Explain terminology. ===
90 90  
91 91  Avoid using financial jargon. Acronyms and pseudonyms may make sense internally, but people using your services may not understand them.