Changes for page Legal, medical and financial terms
Last modified by Lizzie Bruce on 2020/01/11 23:49
From version 1.58
edited by Lizzie Bruce
on 2019/04/24 11:02
on 2019/04/24 11:02
Change comment:
Adding evidence from AM
To version 4.1
edited by Lizzie Bruce
on 2019/06/10 13:23
on 2019/06/10 13:23
Change comment:
added matthew williams ebook on legislative lang and politics free preview
Summary
-
Page properties (1 modified, 0 added, 0 removed)
-
Objects (0 modified, 0 added, 2 removed)
Details
- Page properties
-
- Content
-
... ... @@ -7,7 +7,7 @@ 7 7 * **people who are stressed** – if you're anxious it's difficult to understand complex text 8 8 * **people who are multi-tasking** – when distracted complex text is harder to comprehend 9 9 * **people with low literacy** – will not know meanings of complex vocabulary and terms 10 -* **cognitive impairments** – easy to understand wordsinvolve less cognitive load10 +* **cognitive impairments** – words that are easy to understand involve less cognitive load 11 11 * **visual impairments** – short, simple sentences convey meaning in a smaller visual field 12 12 * **motor impairments** – it takes less physical effort to navigate shorter content 13 13 ))) ... ... @@ -89,7 +89,7 @@ 89 89 90 90 === {{id name="#m2"/}} 4. Explain medical terms. === 91 91 92 -Medical terms are unlikely to be understood by your readers. It similar to assuming they would know a word in a foreign language. Follow the word or phrase with a plain English explanation. 92 +Medical terms are unlikely to be understood by your readers. It's similar to assuming they would know a word in a foreign language. Follow the word or phrase with a plain English explanation. 93 93 94 94 95 95 === {{id name="#mo1"/}}5. Use clear language for financial information. === ... ... @@ -111,37 +111,52 @@ 111 111 112 112 ---- 113 113 114 -== ={{id name="#UEL"/}}Usability evidence ===114 +== {{id name="#UEL"/}}Usability evidence == 115 115 116 + 117 +[['Writing content for everyone'>>path:/xwiki/bin/get/Plain%20English/Plain%20English%2C%20simple%20sentences/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=doc&reference=https%3A%2F%2Fgds.blog.gov.uk%2F2016%2F02%2F23%2Fwriting-content-for-everyone%2F]], R. Strachan, UK Government Digital Service blog, 2016 118 + 119 +=== Health specific === 120 + 116 116 (% class="wikigeneratedid" id="H" %) 117 117 [['Department of Health Stakeholder Report: 2012'>>https://www.gov.uk/government/publications/department-of-health-stakeholder-report-2012]], research by Ipsos MORI, 2012 118 118 119 119 (% class="wikigeneratedid" %) 120 -[['Connecting with audiences. An evidence-based language sourcebook for the Department of Health'>>http://www.linguisticlandscapes.co.uk/pdf/DH%20Language%20Guidelines%20230710%20FINAL_for%20website_240114.pdf]], DoH and Linguistic Landscapes, 2010,revised2014125 +[['Connecting with audiences. An evidence-based language sourcebook'>>http://www.linguisticlandscapes.co.uk/pdf/DH%20Language%20Guidelines%20230710%20FINAL_for%20website_240114.pdf]], Department of Health and Linguistic Landscapes, 2010, 2014 121 121 122 -[[ 'Writingcontentforeveryone>>path:/xwiki/bin/get/Plain%20English/Plain%20English%2C%20simple%20sentences/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=doc&reference=https%3A%2F%2Fgds.blog.gov.uk%2F2016%2F02%2F23%2Fwriting-content-for-everyone%2F]]', blog post by, Roz Strachan, GovernmentDigitalService,2016127 +[[Guide to medical information>>http://www.plainenglish.co.uk/files/medicalguide.pdf]] from Plain English Campaign. 123 123 129 +[[Guidance on writing letters to outpatients>>http://www.aomrc.org.uk/wp-content/uploads/2018/09/Please_write_to_me_Guidance_010918.pdf]] from Academy of Medical Royal Colleges. 130 + 131 +[['Clarity is king – the evidence that reveals the desperate need to re-think the way we write'>>https://gds.blog.gov.uk/2014/02/17/guest-post-clarity-is-king-the-evidence-that-reveals-the-desperate-need-to-re-think-the-way-we-write/]] GDS blog, Mark Morris, 2014 132 + 133 +[[NHS content style guide beta>>https://beta.nhs.uk/service-manual/content/how-we-write]], January 2019 134 + 135 + 136 +=== Legal specific === 137 + 124 124 [['Joseph Kimble—No, the law does not (normally) require legalese'>>url:http://www.ivacheung.com/2015/07/joseph-kimble-no-the-law-does-not-normally-require-legalese-editing-goes-global-2015/]] Editing Goes Global, 2015. Professor Joseph Kimble discusses the "psuedo-precision of legalese". 125 125 126 126 [[Plain language: the underlying research>>url:https://www.victorialawfoundation.org.au/sites/default/files/resources/Schriver_Karen%20Clarity2012.pdf]], Karen Schriver slide presentation, pages 29 to 35. 127 127 128 -[[The public speaks: an empirical study of legal communication>> url:http://works.bepress.com/cgi/viewcontent.cgi?article=1000&context=christopher_trudeau]],study byChristopher Trudeau(@proftrudeauon Twitter) containingcase studiesfromsolicitorsaboutsing legallanguage.142 +[['The public speaks: an empirical study of legal communication'>>https://works.bepress.com/christopher_trudeau/4/]], Christopher Trudeau, study includes solicitor case studies, 2017 129 129 130 -[[ Richmond vsHRA>>url:http://www.alltrials.net/news/judgment-in-richmond-v-hra-judicial-review/]] Apharmaceuticalcompanycalled RichmondtooktheHealthRegulatoryAuthoritytocourt becausethe websitewasconfusing.Ahigh court judgemedthesite 'unlawful'and ruledagainst thegovernment.Thesite wasclearedthrougha legaldepartment.Thisset aprecedentinthe UK.Youcouldll besued evenwithalllegalhere,iftheinformation is not clear.144 +[['Legislative language and judicial politics: The effects of changing parliamentary language on UK immigration disputes'>>https://journals.sagepub.com/doi/10.1177/1369148117705272]], Williams, M., 2017. Locked. Related eBook, preview chapter 1: [['How language works in politics: The impact of vague legislation on policy'>>https://books.google.co.uk/books?id=7FtoDwAAQBAJ&pg=PT412&lpg=PT412&dq=%27Legislative+language+and+judicial+politics:+The+effects+of+changing+parliamentary+language+on+UK+immigration+disputes%27&source=bl&ots=l1BDOgSCaL&sig=ACfU3U24809ZF9GVO2UJUExzz6B6h32Iqw&hl=en&sa=X&ved=2ahUKEwjkjtWA79XiAhUSTxUIHV3aBPYQ6AEwB3oECAkQAQ#v=onepage&q&f=false]], Williams, M., 2018 131 131 132 -[[P lainEnglishCampaign>>url:http://www.plainenglish.co.uk/campaigning/past-campaigns/legal/drafting-in-plain-english.html]] believes legalese is unnecessaryand doesnotdo whatitntendedto. "Theargumentthatclarityshouldbesacrificedfor adocumenttobecomprehensive doesnotstand up."146 +[['How Parliament’s failure to clearly articulate immigration policy forces judges to take control'>>https://blogs.lse.ac.uk/politicsandpolicy/parliamentary-language-and-immigration/]], Matthew Williams 'Legislative language and judicial politics' 2017 summarised in London School of Economics blog post 133 133 134 -[[ Guide tomedical information>>http://www.plainenglish.co.uk/files/medicalguide.pdf]] from PlainEnglishCampaign.148 +[['I fought the law and the users won: delivering online voter registration'>>https://gds.blog.gov.uk/2014/06/20/i-fought-the-law-and-the-users-won-delivering-online-voter-registration/]], Peter Herlihy, UK Government Digital Service blog, 2014 135 135 136 -[[ Guidancewritinglettersto outpatients>>http://www.aomrc.org.uk/wp-content/uploads/2018/09/Please_write_to_me_Guidance_010918.pdf]] from AcademyofMedicalRoyalColleges.150 +[[Richmond vs HRA>>url:http://www.alltrials.net/news/judgment-in-richmond-v-hra-judicial-review/]] Richmond pharmaceutical company took the Health Regulatory Authority to court because the website was confusing. A high court judge decided the site was 'unlawful' and ruled against the government. The site was cleared through a legal department. This set a precedent in the UK. You can still be sued even with all the legal language there, if the information is not clear. 137 137 138 -[['Clarity is king – the evidence that reveals the desperate need to re-think the way we write'>>https://gds.blog.gov.uk/2014/02/17/guest-post-clarity-is-king-the-evidence-that-reveals-the-desperate-need-to-re-think-the-way-we-write/]] GDS blog, Mark Morris, 2014 152 +[[Plain English Campaign>>url:http://www.plainenglish.co.uk/campaigning/past-campaigns/legal/drafting-in-plain-english.html]] believes legalese is unnecessary and does not do what it was intended to. "The argument that clarity should be sacrificed for a document to be comprehensive does not stand up." 153 + 139 139 140 - [['Connectingwith audiences: An evidence-based language sourcebookfor the Department of Health'>>http://www.linguisticlandscapes.co.uk/pdf/DH%20Language%20Guidelines%20230710%20FINAL_for%20website_240114.pdf]] LinguisticLandscapes, July 2010155 +=== Finance specific === 141 141 142 -[[ NHScontentstyleguidebeta>>https://beta.nhs.uk/service-manual/content/how-we-write]],January2019157 +[[A to Z of financial terms (PDF 87KB)>>http://www.plainenglish.co.uk/files/financialguide.pdf]] from Plain English Campaign. 143 143 144 -[[ A to Z of financial terms (PDF 87KB)>>http://www.plainenglish.co.uk/files/financialguide.pdf]] fromPlainEnglishCampaign.[[Plain English guide to financial term (PDF 686KB)>>https://www.nala.ie/resources/plain-english-guide-financial-terms]] from National Adult Literacy Agency, Ireland, January 2009.159 +[[Plain English guide to financial term (PDF 686KB)>>https://www.nala.ie/resources/plain-english-guide-financial-terms]] from National Adult Literacy Agency, Ireland, January 2009. 145 145 146 146 147 147 (% class="box" %)
- XWiki.XWikiComments[0]
-
- Author
-
... ... @@ -1,1 +1,0 @@ 1 -Anonymous - Comment
-
... ... @@ -1,5 +1,0 @@ 1 -4. Explain medical terms. 2 -Medical terms are unlikely to be understood by your readers. It similar to assuming 3 - 4 - 5 -Should be : it is similar - Date
-
... ... @@ -1,1 +1,0 @@ 1 -2019-04-01 22:40:18.0
- XWiki.XWikiComments[1]
-
- Author
-
... ... @@ -1,1 +1,0 @@ 1 -xwiki:XWiki.LizzieBruce - Comment
-
... ... @@ -1,1 +1,0 @@ 1 -Thanks! Feel free to contact me for a wiki edit log in if you spot anything else. lizzie@contentdesign.london - Date
-
... ... @@ -1,1 +1,0 @@ 1 -2019-04-24 11:37:24.0