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Title
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1 -Clear language
1 +Simple sentences
Parent
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1 -Main.WebHome
1 +Plain English.WebHome
Author
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1 -xwiki:XWiki.LizzieBruce
1 +XWiki.XWikiGuest
Content
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1 -(% class="wikigeneratedid" %)
2 -This helps:
1 +(% class="box" %)
2 +(((
3 +Following this helps:
3 3  
4 -* **people in a hurry** – simply written content is easier to scan and absorb instantly
5 -* **cognitive impairments** – easy to understand words and sentences need less cognition
6 -* **visual impairments** – short and simple sentences convey meaning in a smaller visual field
7 -* **motor impairments** – it's less tiring when you can understand what you read quickly
5 +* **people in a hurry** – simply written content is easier to scan and absorb instantly
6 +* **people who are stressed** – if you're anxious you find it harder to comprehend things
7 +* **people who are multi-tasking** – if you're distracted it's hard to comprehend convoluted structures
8 +* **cognitive impairments** – shorter, non-complex sentences carry less cognitive load
9 +* **visual impairments** – short, simple sentences convey meaning in a smaller visual field
10 +* **motor impairments** – clear, concise content is shorted so requires less navigation
11 +)))
8 8  
13 +==
14 +Guidelines ==
9 9  
10 -== Guidelines ==
16 +Short, simple sentences are better on the web than long, protracted prose with complex syntax. WCAG says: "using the clearest and simplest language appropriate is highly desirable."
11 11  
12 -[[Plain English>>Plain English||anchor="pe"]]
13 13  
14 -[[Simple sentences >> ||anchor="ssl"]]
19 +(% class="wikigeneratedid" id="H1.MakeyouraveragesentenceA015wordslong." %)
20 +[[1. Make your average sentence 15 words long.>>doc:||anchor="#1"]]
15 15  
16 -[[Specialist terms>>Specialist terms||anchor="st"]]
22 +(% class="wikigeneratedid" id="H2.A0Avoidcomplexsentencestructures." %)
23 +[[2. Avoid complex sentence structures.>>doc:||anchor="#2"]]
17 17  
18 -[[Medicine, money and law>>doc:.Medical.WebHome]]
19 -
20 20  (% class="wikigeneratedid" %)
21 -[[Words to avoid>>doc:.Words to avoid.WebHome]]
26 +[[Usability evidence>>doc:||anchor="#UESS"]]
27 +
22 22  
23 23  ----
24 24  
25 -== {{id name="pe"/}}Plain English ==
31 +== ==
26 26  
27 -Make content clear and understandable, to open the web up for users with different literacy levels and access challenges.
33 +=== {{id name="#1"/}}1. Make your average sentence 15 words long. ===
28 28  
29 -WCAG states that "using the clearest and simplest language appropriate is highly desirable."
35 +The maximum sentence length for a good level of comprehension is 25 words. Split long sentences up into 2 or 3, or use bullet points.
30 30  
31 -The United Nations recommends plain language for communications.
32 -
37 +Oxford Guide to plain English, GOV.UK and linguists agree:
33 33  
34 -=== 1. Choose easy and short words not formal, long ones. ===
35 -
36 -Use ‘buy’ instead of ‘purchase’, ‘help’ instead of ‘assist’, and ‘about’ instead of ‘approximately’.
37 -
38 -Write for the reading comprehension of a 9 year old. This helps you reach the most users and makes your content easy to scan.
39 +* 15 word sentences are more likely to be comprehensible
40 +* 25 words is a good maximum sentence length limit
41 +* above 40 words sentences are hard to comprehend easily
39 39  
40 40  
41 -=== 2. Jargon and buzzwords are unlikely to be clear language. ===
42 -
43 -Often, these words are too general and vague and can lead to misinterpretation or empty, meaningless text. Avoid them. Instead, think about what the term actually means and describe that. Be open and specific.
44 -
45 -
46 46  Example:
47 -"Let's touch base in 10 and do some blue sky thinking." This uses jargon.
48 -"Let's meet in 10 minutes to think of some ideas." Conveys same meaning using clear language.
49 49  
46 +(% class="mark" %)This sentence is about 15 words long and is easy to understand. (%%)
47 +
50 50  
51 -=== 3. Write conversationally. ===
49 +=== {{id name="#2"/}}2. Avoid complex sentence structures. ===
52 52  
53 -Picture your audience and write as if you were talking directly to them, with the authority of someone who can help and inform.
54 -
55 -
56 -=== 4. Test your content with users ===
57 -
58 -What is 'plain' for one person may not be for someone else.
59 -
60 -
61 -== Usability evidence for plain English ==
62 -
63 -[[Guideline 3.1 Readable: Make text content readable and understandable.>>url:https://www.w3.org/TR/UNDERSTANDING-WCAG20/meaning-supplements.html]], Web Content Accessibility Guidelines (WCAG) 2.0, 2008.
64 -
65 -[['Convention on the Rights of Persons with Disabilities'>>url:http://templatelab.com/convention-on-the-rights-of-persons-with-disabilities/]], page 4 Article 2, Definitions, The United Nations Convention on the Rights of Persons with Disabilities, 2018.
66 -
67 -[['Plain Language Is for Everyone, Even Experts'>>url:https://www.nngroup.com/articles/plain-language-experts/]], H. Loranger, Nielsen Norman Group, 2017
68 -
69 -[['The Public Speaks: An Empirical Study of Legal Communication'>>url:https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1843415]], C. R. Trudeau in 14 Scribes J. Leg. Writing 121 2012
70 -
71 -[['Strengthening plain language'>>url:http://www.iplfederation.org/]], International Plain Language Federation. Undated.
72 -
73 -[[Plain Language Commission style guide>>url:https://www.clearest.co.uk/plain-language-commission-style-guide]], Plain Language Commission, 2011
74 -
75 -[['The principles of readability'>>url:http://www.impact-information.com/impactinfo/readability02.pdf]], Impact Information, William H. DuBay, 2004
76 -
77 -[[Plain language entry>>url:https://en.m.wikipedia.org/wiki/Plain_language]], Wikipedia, last updated 2018
78 -
79 -----
80 -
81 -== {{id name="ssl"/}}Simple sentences ==
82 -
83 -
84 -=== 1. Make your average sentence 15 words long. ===
85 -
86 -The maximum sentence length we would recommend for easy comprehension is 25 words.
87 -
88 -You can split longer sentences up into 2 or 3 or restructure the content with bullet points to make meaning clearer for users.
89 -
90 -
91 -== 2. Avoid complex sentence structures. ==
92 -
93 93  They are less easy to comprehend quickly. Understanding them requires more cognitive effort than simple sentences.
94 94  
95 95  
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99 99  * distribution of associated words across the sentence – how easily can the brain 'parse a phrase': recognise, connect and comprehend words that together convey meaning
100 100  
101 101  
102 ->Example:"The red fox jumped over the gate." – easier to understand 
103 ->"The fox, which was red, over the gate jumped." – harder to understand
60 +Example:
61 +\\(% class="mark" %)"The red fox jumped over the gate." – easier to understand 
62 +"The fox, which was red, over the gate jumped." – harder to understand
104 104  
105 105  
106 -== Usability evidence for simple sentences ==
65 +----
107 107  
108 -"People with some learning disabilities read letter for letter – they do not bounce around like other users. They also cannot fully understand a sentence if it’s too long. People with moderate learning disabilities can understand sentences of 5 to 8 words without difficulty. By using common words we can help all users understand sentences of around 25 words." GOV.UK
67 +== {{id name="#UESS"/}}Usability evidence: simple sentences ==
109 109  
110 -The Oxford Guide to Plain English recommends 15–20 words per sentence. It also says: "…if you regularly exceed 40 words, you’ll certainly weary and deter your readers."
69 +[[Oxford Guide to plain English>>https://global.oup.com/academic/product/oxford-guide-to-plain-english-9780199669172?cc=gb&lang=en&]] , Oxford University Press, 2013
111 111  
112 -Jyoti Sanyal, author of 'Indlish' said: "Based on several studies, press associations in the USA have laid down a readability table. Their survey shows readers find sentences of 8 words or less very easy to read; 11 words, easy; 14 words fairly easy; 17 words standard; 21 words fairly difficult; 25 words difficult and 29 words or more, very difficult."
113 -
114 -Author Ann Wylie said: "When the average sentence length in a piece was fewer than 8 words long, readers understood 100% of the story. At 14 words, they could comprehend more than 90% of the information. But move up to 43-word sentences and comprehension dropped below 10 percent."
115 -
116 116  [[Writing for GOV.UK>>url:https://www.gov.uk/guidance/content-design/writing-for-gov-uk]], UK Government website
117 117  
118 118  [['Sentence length: why 25 words is our limit'>>url:https://insidegovuk.blog.gov.uk/2014/08/04/sentence-length-why-25-words-is-our-limit/]], Inside GOV.UK, UK Government blog, 2014
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119 119  
120 120  [['Content design'>>url:https://contentdesign.london/book/]], Sarah Richards, 2017
121 121  
122 -[['The role of word difficulty and sentence length in text comprehension'>>url:https://apps.dtic.mil/dtic/tr/fulltext/u2/a114935.pdf]], T. M. Duffy and P. K. U'Ren, 1982
77 +[['Short sentences boost readability. Nearly 140 years of research proves it'>>https://www.wyliecomm.com/2018/08/short-sentences-boost-readability/]] A. Wylie, a collection of studies since 1880s, 2018
123 123  
79 +[['Indlish: The book for every English-speaking Indian'>>http://www.vivagroupindia.com/frmBookDetail.aspx?BookId=5020&Status=C]], J. Sanyal, 2006. Book.
80 +
81 +[['The role of word difficulty and sentence length in text comprehension'>>https://eric.ed.gov/?id=ED215330]], T. M. Duffy and P. K. U'Ren, 1982
82 +
124 124  [['The Influence of Semantics and Syntax on What Readers Remember'>>url:https://www.hcde.washington.edu/files/people/docs/Isakson_Spyridakis_Sem_Syn.pdf]], C. S. Isakson and J. H. Spyridakis, 1999
125 125  
126 126  [['How the brain attunes to sentence processing: Relating behavior, structure, and function'>>url:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4819595/]], A. Fengler, L. Meyer, A. D. Friederici, National Center for Biotechnology Information
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131 131  
132 132  [['Readability Assessment of Internet-Based Consumer Health Information'>>url:http://rc.rcjournal.com/content/53/10/1310/tab-pdf]], T. M. Walsh and T. A. Volsko in Respiratory Care October 2008, 53 (10) 1310-1315
133 133  
134 -[['The research basis of plain language techniques: Implications for establishing standards'>>url:https://www.researchgate.net/profile/Karen_Schriver/publication/285927928_The_research_basis_of_plain_language_techniques_Implications_for_establishing_standards/links/5664c50208ae192bbf90aa85/The-research-basis-of-plain-language-techniques-Implications-for-establishing-standards.pdf]], Karen Schriver, PhD, Dr. A. L. Cheek, M. Mercer, Center for Plain Language, November 20, 2008, Mexico City
93 +[['The research basis of plain language techniques: Implications for establishing standards'>>url:https://www.researchgate.net/profile/Karen_Schriver/publication/285927928_The_research_basis_of_plain_language_techniques_Implications_for_establishing_standards/links/5664c50208ae192bbf90aa85/The-research-basis-of-plain-language-techniques-Implications-for-establishing-standards.pdf]], K. Schriver, PhD, Dr. A. L. Cheek, M. Mercer, Center for Plain Language, November 20, 2008, Mexico City
135 135  
136 136  [['Readability Levels of Health-Based Websites: From Content to Comprehension'>>url:https://files.eric.ed.gov/fulltext/EJ851863.pdf]], M. Schutten, A. McFarland, PhD, International Electronic Journal of Health Education, 2009, 12:99-107
137 137  
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139 139  
140 140  [[Plain Language Commission style guide>>url:https://irp-cdn.multiscreensite.com/aaf9e928/files/uploaded/PLCstyleguide25July2012.pdf]], 2012
141 141  
142 -[['Shorter Lines Facilitate Reading in Those Who Struggle'>>url:https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0071161]], Matthew H. Schneps , Jenny M. Thomson, Gerhard Sonnert, Marc Pomplun, Chen Chen, Amanda Heffner-Wong, 2013
101 +[['Shorter Lines Facilitate Reading in Those Who Struggle'>>url:https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0071161]], M. H. Schneps , J. M. Thomson, G. Sonnert, M. Pomplun, C. Chen, A. Heffner-Wong, 2013
143 143  
144 -[['Towards a better measure of readability: Explanation of empirical performance results'>>url:https://www.tandfonline.com/doi/pdf/10.1080/00437956.1989.11435805]], Leslie A. Olsen & Rod Johnson, Taylor & Francis Group, 2015
103 +[['Towards a better measure of readability: Explanation of empirical performance results'>>url:https://www.tandfonline.com/doi/pdf/10.1080/00437956.1989.11435805]], L. A. Olsen, R. Johnson, Taylor and Francis Group, 2015
145 145  
146 146  [['What is plain language?'>>url:https://plainlanguagenetwork.org/plain-language/what-is-plain-language/]], Plain Language Association International, 2015
147 147  
148 148  [[Text complexity, ATOS, and Lexile® Measures>>url:https://www.renaissance.com/products/practice/accelerated-reader-360/atos-and-text-complexity/]], Renaissance Learning, 2016
149 149  
150 -[['Understanding Plain English summaries. A comparison of two approaches to improve the quality of Plain English summaries in research reports.'>>url:https://researchinvolvement.biomedcentral.com/articles/10.1186/s40900-017-0064-0]] 2017
109 +[['Understanding Plain English summaries. A comparison of two approaches to improve the quality of Plain English summaries in research reports.'>>url:https://researchinvolvement.biomedcentral.com/articles/10.1186/s40900-017-0064-0]] E. Kirkpatrick, W. Gaisford, E. Williams, E. Brindley, D. Tembo, D. Wright, 2017
151 151  
152 -[['How to use Yoast SEO: The readability analysis?'>>url:https://yoast.com/yoast-seo-readability-analysis/]] Edwin Toonen, Yoast, 2018
111 +[['How to use Yoast SEO: The readability analysis?'>>url:https://yoast.com/yoast-seo-readability-analysis/]] E. Toonen, Yoast, 2018
153 153  
154 -[[The Crystal Mark standard>>url:http://www.plainenglish.co.uk/services/crystal-mark/7-the-crystal-mark-standard.html]] Plain English Campaign, undated
113 +[[The Crystal Mark standard>>url:http://www.plainenglish.co.uk/services/crystal-mark/7-the-crystal-mark-standard.html]] Plain English Campaign. Undated.
155 155  
115 +
156 156  ----
157 157  
158 -== {{id name="st"/}}Specialist terms: explain them ==
118 +(% class="box" %)
119 +(((
120 +See also:
159 159  
160 -(% class="wikigeneratedid" %)
161 -Make specialist content comprehensible by non-experts.
162 -
163 -
164 -=== 1. Remember that anybody can access your content. ===
165 -
166 -Assuming who your audience is, and that they'll understand the technical terms you use, are common misconceptions.
167 -
168 -
169 -=== 2. Create content that all users can understand, whatever their expertise or background. ===
170 -
171 -When you present a concept explain its parts and processes in detail.
172 -
173 -If you need to include a technical term consider explaining it. Make sure the surrounding language in plain language.
174 -
175 -
176 -=== 3. Help users understand specialist terms. ===
177 -
178 -You could:
179 -
180 -* link to an existing definition – this could be an external site
181 -* add a explanatory definition after using the term
182 -
183 -
184 ->Example:
185 ->
186 ->"It is a Palladian style stone building, and contains a number of splendid paintings and much fine wood-carving." – original sentence.
187 ->
188 ->"It is a [[Palladian style>>url:http://www.vam.ac.uk/content/articles/s/style-guide-palladianism/]] stone building, and contains a number of splendid paintings and much fine wood-carving." – with link to a definition.
189 -> "It is a Palladian style stone building and contains a number of splendid paintings and much fine wood-carving. Palladian style architecture features include columns, symmetry and decorative arches." – with explanatory definition.
190 -
191 -
192 -== Usability evidence for explaining specialist terms ==
193 -
194 -[['Writing Digital Copy for Domain Experts'>>url:https://www.nngroup.com/articles/writing-domain-experts/]], Nielson Norman Group, 2017
195 -
196 -[['Writing Digital Copy for Specialists vs. General Audiences'>>url:https://www.nngroup.com/videos/writing-digital-copy-specialists/?lm=how-users-read-on-the-web&pt=article]], Nielson Norman Group, undated
197 -
198 -[['Plain Language For Everyone, Even Experts'>>url:https://www.nngroup.com/videos/plain-language-for-experts/?lm=how-users-read-on-the-web&pt=article]] Nielson Norman Group, undated
199 -
200 -[['TechWhirl Fast 5: Understanding Plain Language and Simplified Technical English'>>url:https://techwhirl.com/techwhirl-fast-5-understanding-plain-language-simplified-technical-english/]], Connie Giordano, TechWhirl, 2017
201 -
202 -[['Advantages and disadvantages with Simplified Technical English'>>url:https://liu.diva-portal.org/smash/get/diva2:16816/FULLTEXT01]], Msc thesis paper, Karin Disborg, 2007
203 -
204 -[['Technical Writing Need Not Be Abstruse—Use Plain Language for Maximum Impact'>>url:https://digital.gov/2015/10/23/technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact/#]], Colleen Blessing, 2015
205 -
206 -[['The Facets of the General Public as Audience'>>url:https://www.dropbox.com/s/2u2cybl7c57u0tr/AudienceIssues.pdf?dl=0]] Cheryl Stephens and Mariah Stufflebeam, 2017
207 -
208 -(% class="wikigeneratedid" %)
209 -We generated the [[before sentence about an architecture term>>url:http://sentence.yourdictionary.com/palladian]] from yourdictionary.com and applied our recommendations.
210 -
211 -
212 -(% class="wikigeneratedid" %)
213 -Here's some sector specific guidance for [[medicine, money and law>>doc:.Medical.WebHome]].
214 -
215 -
216 -And here's our list of jargon [[words to avoid>>doc:.Words to avoid.WebHome]]!
122 +* [[Plain English>>doc:Plain English.Plain English, simple sentences.WebHome]]
123 +* [[Specialist terms>>doc:Plain English.Specialist terms.WebHome]]
124 +* [[Law, medicine, money>>doc:Plain English.Medical.WebHome]]
125 +* [[Words to avoid>>doc:Plain English.Words to avoid.WebHome]]
126 +)))
Icon XWiki.XWikiComments[0]
Author
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1 +Chris in Oslo
Comment
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1 +It's my experience that when you say to people "X should be on average Y long", they hear "X should be at least Y long". They get hung up on the number and think they have to reach it. I could absolutely imagine that people who are not experienced (usually exactly the ones who want clear and explicit guidance) will see this and make sentences *longer* because theirs is only 10 words. TL;DR: I don't think is bad advice, but I do think people are bad at averaging and bad at understanding that X limit does not mean "write X much" :)
Date
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1 +2019-05-03 15:47:13.0
Icon XWiki.XWikiComments[1]
Author
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1 +Chris in Oslo again
Comment
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1 +I'm trying to think about how I would write guidelines in a way that would mitigate what I wrote above. My experience has been that people remember the number much better than the precise thing you were trying to convey with the number (which is why we have truthy-but-wrong memes like "you only use 10% of your brain.) I guess I'm missing something above that says "Make sentences as short as possible by introducing one idea at a time" or similar?
Date
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1 +2019-05-03 15:53:50.839